Process Controlling

 Increasingly companies are abandoning the traditional, function oriented management structure in favor of a process oriented structure. The need to clearly define processes and the roles and responsibilities of participants, is an associated feature of these changes. Therefore, process oriented companies need tools that define processes, their interconnection and measure their effectiveness.

Establishing Process Controlling

• Designing KPIs and measurement points within the processes according to the process and corporate goals
• Auditing data sources (verifying KPI calculation feasibility)
• Designing calculations using particular data sources
• Design of KPI monitoring in the context of other information and trend monitoring
• Aggregating particular KPIs into a structure for top-level view in accordance with corporate strategy